Author Archives: jagdish

The need for a community manager

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The need for a community manager

While it always ideal that networks evolve and grow with minimum intervention, a role of a community manager cannot be ignored. A community manager who understands the power a social collaboration tool can act as a catalyst, to ensure that the organization derives the desired benefits. I read  good article recently which provides insights into what kind of roles a community manager plays.

 

Here are some:

 

  • Welcome Wagon
  • Gardener
  • Referee
  • Listener and Moderator
  • Member Advocate
  • Brand Spokesperson
  • Nurturer of Brand Champions
  • Someone Who Measures, Analyzes, Adjusts, Rinses, Repeats

 

For more details checkout the article.

 

The new KineticGlue Mobile APP

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KineticGlue mobile app is now supported on Apple iPad, iPhone and iPod Touch, Android devices and Blackberry 6.0. We have built this more like a browser based app so there no need to download it from any App store. Please go to http://www.kineticglue.com/m on your mobile browser to access the application. See the short video below to get a quick overview of the App.

The new KineticGlue Mobile APP

The book “Social Knowledge: Using Social Media to Know What You Know” has been published.

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The book “Social Knowledge: Using Social Media to Know What You Know” has been published.

I had the opportunity to contribute a chapter, “Social Knowledge Workspace”. Enjoyed sharing my learning with this great team of researchers, academicians and practitioners around harnessing knowledge using social collaboration platforms like KineticGlue. Here is the abstract of the book:

 

For the past two decades, executives have struggled to develop effective ways of sharing what their organizations know.  Organizational leaders are now seeking ways to share knowledge with both internal and external stakeholders driven by concerns such as downsizing, the impending retirement of baby boomers, terrorism, and a host of other organizational challenges.
Social Knowledge: Using Social Media to Know What You Know aims to provide relevant theoretical frameworks, latest empirical research findings, and practitioners’ best practices in the area. The book is multidisciplinary in nature and considers a wide range of topics, each of which is related to social knowledge. It is written for professionals who want to improve their understanding of the strategic role of social knowledge in business, government, or non-profit sectors.

 

For more details please visit the IGI site.

 

Injoos is now part of KineticGlue!

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Injoos is now part of KineticGlue!

Press Release

Source: KineticGlue
Friday, December 10, 2010 12:00 AM IST (Thursday, December 09, 2010 06:30 PM GMT)
Editors: General: Economy; Business: Accounting & management consultancy services, Financial Analyst, Information technology, Media & entertainment, Stock exchanges; Technology

KineticGlue Acquires Injoos
Acquisition to Expand presence in Social Business Applications for enterprises

Bangalore, Karnataka, India, Friday, December 10, 2010 — (Business Wire India)

KineticGlue, an enterprise focused social collaboration company today announced the acquisition of Injoos, a company building social media tools for the enterprise. The acquisition expands KineticGlue’s offerings and will accelerate its own product development.

“KineticGlue has built a strong installed base in large and medium sized companies in India over the last year and we have received terrific feedback on our product features and usability case studies, says Vivek Paul, adding that “The Injoos team and their product will strengthen and enhance our offerings for the Indian market across multiple industries. I am pleased to welcome the Injoos team to KineticGlue”.

Enterprises across the world have turned to social applications to retain and engage talent, make information flows more collaborative, and unleash innovation. KineticGlue is a leader in this space in India and has already built strong industry expertise in Banking (Yes Bank, ICICI Bank), Healthcare (Fortis), Infotech (L&T), Retail (Future), Telecom (Airtel) and Education (BITS). In addition, KineticGlue already has over 200 medium to small sized companies in its network.

Injoos was founded in 2008 by Jagdish Vasishtha and Srinivas Seshadri, both formerly with Infosys. Jagdish and Srinivas will both join the company’s board and respectively be COO and CTO of KineticGlue. Says Jagdish, “There are few products that can improve productivity, enhance employee morale, and deliver on the innovation promise” all at the same time – so we are very excited about this opportunity. Customers from both companies have already endorsed the value we bring and this combination of technical strengths of Injoos and market reach of KineticGlue will create a global leader in social business.

Srini added “This combination allows us to offer more comprehensive integration with existing systems, including Microsoft and IBM, and allows us to create a social intelligence layer on top of existing applications. We remain committed to enterprise class security and access control. Being cloud based, we can provide any time any where, any device access”.

Companies have used social applications to improve sales pursuits through real time collaboration, engage distribution partners through specialty communities, improved project management through common document repositories, reduce attrition by giving employees a chance to express their creativity, and enhanced new product development by increasing cross department connections.

About KineticGlue

KineticGlue Online Communities Pvt. Ltd. (www.kineticglue.com) is a leader in enterprise social collaboration. Based in Bangalore, it was founded in 2008 by design expert Meeta Malhotra and Vivek Paul, a globally recognized technology industry veteran. .

For press backgrounder on KineticGlue click here

Media contact details

Meeta Malhotra,
KineticGlue,
meeta@kineticglue.com

What is Organizational Democracy – WorldBlue

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Traci Fenton (CEO, WorldBlue) describes this in a simple way as:

Democratic Design + Freedom-Centered Leadership = A Democratic Company

Enterprise2.0 technologies provide a great promise to enable and accelerate the move for organizations to become more democratic and innovative. We at Injoos have espoused this in our product philisophy:

We believe in the power of the collective to make things happen and this has been amply demonstrated by social networks. Bringing the same philosophy to an enterprise, we believe will allow people to break the shackles and communicate uninhibitedly. The power of the collective not only can solve things for an organization quickly but also helps in filtering relevant information to the user. Injoos was created with this in mind – the people and we believe that Injoos teamware will help organizations unleash the collective power of their people to solve business problems and to innovate.

 

You can watch Traci explain in detail on the WorldBlue model for companies. Traci explain in detail on the WorldBlue model for companies.