NASSCOM EMERGE Pictures

The need for a community manager

While it always ideal that networks evolve and grow with minimum intervention, a role of a community manager cannot be ignored. A community manager who understands the power a social collaboration tool can act as a catalyst, to ensure that the organization derives the desired benefits. I read  good article recently which provides insights into what kind of roles a community manager plays.

Here are some:

• Welcome Wagon
• Gardener
• Referee
• Listener and Moderator
• Member Advocate
• Brand Spokesperson
• Nurturer of Brand Champions
• Someone Who Measures, Analyzes, Adjusts, Rinses, Repeats

For more details checkout the article.

KineticGlue to be showcased among Top SAAS Apps from India

We are happy that KineticGlue has made it to the top SAAS Apps from India. The selection was done by a jury panel of Nasscom.  KineticGlue will be showcased at the Nasscom EMERGEOUT conclave happening at Chennai on 7, June 2011.

For more on the same please checkout the link.

KineticGlue mobile app is now supported on Apple iPad, iPhone and iPod Touch, Android devices and Blackberry 6.0. We have built this more like a browser based app so there no need to download it from any App store. Please go to http://www.kineticglue.com/m on your mobile browser to access the application. See the short video below to get a quick overview of the App.

The new KineticGlue Mobile APP

The book “Social Knowledge: Using Social Media to Know What You Know” has been published.

I had the opportunity to contribute a chapter, “Social Knowledge Workspace”. Enjoyed sharing my learning with this great team of researchers, academicians and practitioners around harnessing knowledge using social collaboration platforms like KineticGlue. Here is the abstract of the book:

For the past two decades, executives have struggled to develop effective ways of sharing what their organizations know.  Organizational leaders are now seeking ways to share knowledge with both internal and external stakeholders driven by concerns such as downsizing, the impending retirement of baby boomers, terrorism, and a host of other organizational challenges.

Social Knowledge: Using Social Media to Know What You Know aims to provide relevant theoretical frameworks, latest empirical research findings, and practitioners’ best practices in the area. The book is multidisciplinary in nature and considers a wide range of topics, each of which is related to social knowledge. It is written for professionals who want to improve their understanding of the strategic role of social knowledge in business, government, or non-profit sectors.

For more details please visit the IGI site.

Traci Fenton (CEO, WorldBlue) describes this in a simple way as:

Democratic Design + Freedom-Centered Leadership = A Democratic Company

Enterprise2.0 technologies provide a great promise to enable and accelerate the move for organizations to become more democratic and innovative. We at Injoos have espoused this in our product philisophy:

We believe in the power of the collective to make things happen and this has been amply demonstrated by social networks. Bringing the same philosophy to an enterprise, we believe will allow people to break the shackles and communicate uninhibitedly. The power of the collective not only can solve things for an organization quickly but also helps in filtering relevant information to the user. Injoos was created with this in mind – the people and we believe that Injoos teamware will help organizations unleash the collective power of their people to solve business problems and to innovate.

 

You can watch Traci explain in detail on the WorldBlue model for companies. Traci explain in detail on the WorldBlue model for companies.